10% OFF ALL ORDERS - Use code RABBIT10 at checkout! FREE UK SHIPPING OVER £35



Shipping policy

☆  Flat rate shipping rates are as follows:

(UK) Tracked 48 -  £3.50

(EU) International Standard - £6
(EU) International Tracked - £9.50

(Rest of World) International Standard
  -  £7.50
(Rest of World) International Tracked  -  £15

(USA) International Standard - £8.50
(USA) International Tracked - £16
USA shipping is US Delivery Duty Paid

(Please contact me if the price is incorrect at checkout as that means I've probably set something up wrong... (•ㅅ•;) )


☆  Orders are sent from the UK via Royal Mail and you will receive an email once dispatched
 

☆  Shipping times vary by country but here are Royal Mail's estimates:

UK First Class/Standard  -  1-5 working days (after dispatch email is sent)
UK Tracked  -  1-5 working days (after dispatch email is sent)
International Standard/Tracked  -  10-14 working days (after dispatch email is sent)

☆  Please note that customs checks can sometimes delay shipping

☆  Customs charges are not included in the price. Items shipped outside of the UK may have customs fees and they must be paid for by the customer

☆  Please make sure you provide the correct address as orders cannot be changed or redirected once dispatched. You can email me at casualrabbit@gmail.com if you have any problems with your order

☆  If you haven’t received your order within 12 weeks, please email me at casualrabbit@gmail.com

☆  If you selected tracked shipping at checkout, the tracking number should be in your dispatch email. You can track your order on Royal Mail’s website  here

☆ Tracking numbers are only provided if you select tracked shipping at checkout

☆  All prices are in GBP